Should you be Pinterested?

Pinterest is a virtual pinboard that lets you organize and share interesting web content. Popular with consumers, Pinterest was recently cited as the fourth largest website traffic driver worldwide, and the fastest-growing social media site (23 million users as of July 2012). The emphasis on images and ease of use are two reasons for its rapid growth. Some of the most popular image categories on Pinterest have a lifestyle focus: home décor, arts & crafts, and fashion. Many marketers are wondering if, and how, to get involved. The answer? It depends. Here is a quick check list to determine if Pinterest is right for your winery.

The Checklist:

  1. Are you popular with the ladies? Almost 80% of Pinterest users are females between the ages of 25 and 44; it is the only major U.S. social network to skew so disproportionately female. Before jumping in to Pinterest, make sure your brand makes sense for this audience.
  2. Start with your website. Can the images from your website and products in your online store be easily “pinned” or posted to the Pinterest site? Test this by entering URL links from your website to the “Add a Pin” page. If your site is optimized for sharing, you will be able to select your best images to share on Pinterest. Pinned images that link directly to your website ultimately drive traffic. Websites built with Flash are not optimized for sharing.
  3. Audit your winery’s visual assets. High quality images are the most engaging posts on Pinterest. Your photos should catch people’s eye and invite them to explore further and ultimately share (“re-pin”) your content. Do you have an iconic photo from the tasting room that links to information on the winery experiences, photos and recipes of gourmet meals prepared by your chef, or educational tips with photos on how to taste wine? In this case, casual social media-quality photos won’t work; you want to share your highest-quality images.
  4. Can you keep it up? In order to be successful on Pinterest you need a steady stream of quality images and text. You will want to stay active and pin daily. Do you already run a blog that is updated regularly? This is a great source of content that can be easily pinned and drive traffic to your blog. Also, interact with other Pinterest users by searching and repinning photos they share of your winery.

If you can commit time and effort to engage your followers, your brand has the potential to reach a new, very social audience. While it may seem overwhelming to take on yet another social network, if armed with the right strategy, Pinterest can be well worth the effort.

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Check-in Deals

In our most recent unscientific survey of 30 Napa Valley wineries, we found that about 40% offer some sort of check-in deal, be it on Facebook, Yelp or FourSquare. Two wineries, HALL Wines & St. Supéry Vineyards and Winery, had deals on all 3 platforms mentioned. Do you have a check-in deal? –Mission Control team


  • 12 of the 30 reviewed have some sort of check-in deal (be it Facebook, Yelp or FourSquare)
  • 6 of the 30 have Facebook check-in deals – 7 of the 30 have Yelp check-in deals – 7 of the 30 have FourSquare check-in deals
  • Only two (Hall & St. Supery) have check-in deals on all 3 of the platforms. Hall’s is the same across all 3 and St. Supery’s varies
  • Of the total number of deals (20), 1/2 include some sort of free tasting (be it just for checking in or for purchasing something including: tour, tasting or wine)
  • Of the total number of deals (20), the other 1/2 are discounts off of purchases, tours or tastings
  • The most interesting check-in deal is St. Supery’s FourSquare deal: The mayor of the location on FourSquare will receive 10% off the entire purchase

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Buying Facebook Fans: A Dirty Word?

Is paying for Facebook fans robbing your page of authenticity?


There are a lot of strongly held opinions about building your Facebook fan base using “organic” strategies versus “paid” advertising on Facebook. By “organic,” we mean fans that find and “like” your Facebook page based on their interest in your content, rather than by targeted ads on the right side their Facebook newsfeed.

One of the arguments for organic growth is “quality over quantity.” Facebook pages with good organic growth are reaching the core audience of your brand, and that audience is deeply engaged in your brand. Quality engagements from brand ambassadors drive recommendations, which help to raise awareness and create more ambassadors.

But this strategy does not necessarily reach far outside of that core audience. Also, there are plenty of examples in the direct marketing world of the benefits of building a sizable database; wineries with successful direct programs want more email addresses, not less.

On the other hand, Facebook pages with too many “purchased” fans often suffer from low engagement metrics, fans dropping out of newsfeeds, etc.

The best solution is a blend. Mixing compelling posts, creative promotions (such as giveaways, where legal), and Facebook advertising extends your brand’s message to like-minded audiences. Now you are reaching out to a people more likely to be interested and involved with your brand

Additional Recommendations:
Modest Ad Buys Work. We have had great success spending as little as $500 in Facebook ads that support larger campaigns, such as a sales push. Tying the ad into page content helps spread the word. And these ads can be highly targeted to reach the audience for your campaign.

Ripple Effect of Ads. You want to leverage the network effect to reach people with similar interests. For example, let’s say you love soccer. Chances are, many of your friends on Facebook also like soccer. When a friend “likes” a new Adidas soccer cleat, you see that cleat in your Facebook feed, and you are more likely to check out the Adidas page. Advertising on Facebook can have a similar effect.

OK, But Does it Last? Yes and no. You will see “engaged users” go down after finishing a Facebook campaign. But that is because clicking on the ad is considered an engagement. Don’t be scared of the post-ad drop. It will level out and be higher than where it was before your ad buy.

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International Social Media Strategy

Should You Develop an International Strategy for Social Media?


Thanks to the low cost and ubiquity of digital media, our view is that wine brands are global regardless of their export strategies. But no one can be Facebooking in every country. Let’s say a California winery exports to Germany and Japan; should it have a social media strategy customized to each market, a single “global” approach managed from California, or a combination? With offices in the US and France, and an international client roster, this seems to be the question du jour.

First, should you have a multi-country social media presence? Note that this does not necessarily imply that you need a multi-language strategy. Wineries meeting some of these criteria are more likely to benefit:

  • Sales goals in specific countries will require greater consumer brand awareness;
  • DTC assets, especially a tasting room, already provide the launching pad for increased consumer engagement and marketing;
  • Cross-marketing opportunities existing within a portfolio of winery brands.

Second, let’s assume you want a multi-country social media program. Here are three options:

Option 1

One global strategy, managed from one location (e.g., one Facebook page for all countries)


– Time savings: only one strategy to manage
– Efficiency: communicate with all fans at once


– Potential miscommunication given language barriers, cultural differences
– Diminished opportunity to develop relationships with fans in each market

Option 2

Local Page Strategy (e.g., a Facebook page for Japan, a separate Facebook Page for Ger- many). These can be run from one location or each run on the local level.


– Content more relevant to local audience and wine culture
– Easier campaign targeting for local areas
– Less likely to encounter cultural misunderstandings (especially if run from local level)


– Once launched it is difficult to change to Option 1
– Time commitment
– Possible overlap in outreach to individuals

Option 3


We recommend combining local and global strategies. Wineries can start this journey by creating a written plan that provides local agencies with broad, directional guidance — e.g., “our brand messaging is focused on innovation.” Then let your local teams creatively interpret and adapt your branding for the local culture. That keeps branding consistent across borders, allows for better in-market campaigns, and adapts to local audiences and wine culture.

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To receive these one-page reports via email when they become available, sign up for our mailing list here, or email Jeremy Benson at